Shipping and Delivery Policy
Shipping Countries:
This shipping policy is valid for the Ireland.
Below you will find the average delivery time of all our packages:
Order cutoff time: 17:00 (UTC) heure moyenne de Greenwich (Dublin), after this time we no longer process orders received on that day. For orders processed after cutoff time, one day gets added to the delivery time estimate.
Order handling time: 1 to 2 days, fulfilled Mon. to Fri. After this time the shipment for the order is delivered to the carrier company and ready for transit.
Transit time: 7 to 8 days, Delivered Mon. to Fri.
We use the following carriers parties:
- DHL
- UPS
- FedEx
Shipping costs
Shipping is free. We cover the shipping costs for every order. All our products are delivered to your home, 100% free. There is also no minimum order quantity required.
Delayed Orders
If your order hasn’t arrived after the maximum delivery time, don’t worry! Wait an extra two days and use your tracking code to check its status. If it still hasn’t arrived, contact us with your order number.
Order Cancellation
Once an order is placed, it cannot be canceled. Please double-check your items before buying.
Tracking your order
You'll receive an email when your order is shipped with a Tracking number. We provide our customers with a self hosted Track your Order which you can use to track your package.
Please contact us via email at info@briar-and-thread.com if you have any questions about your order and shipment. Our service team is happy to assist you.
Contact:
Boutique Name: Briar & Thread
Address:Keizersgracht 241, Amsterdam, North Holland, 1016 AE The Netherlands
E-mail: info@briar-and-thread.com
Tel: +31620462000
Customer service hours:
Monday to Sunday: 9:00 AM to 5:00 PM
(GMT) Greenwich Mean Time (Dublin)
We aim reply to your e-mail within 1 day